The running store has a detailed process for finding the right fitting shoe. Customers can get a 3D scan of their feet to capture critical foot measurements, and then they are matched with perfect fitting shoes, custom insoles, and socks in less than nine minutes.

This running store offers an unbelievable selection of running, cross training, trail, and gym gear. Customers can choose from 116 brands and countless colors and sizes of running shoes, fitness apparel, electronics, and more.

As a VIP Family member, customers can enjoy the best prices on shoes, apparel, and gear in the country. They will receive cash back, free shipping, and a 90-Day Perfect Fit Promise on shoes. The store has over 58,000 VIP Family members.

Customers have expressed their satisfaction with the customer service at this running store, mentioning that the team is amazing, knowledgeable, and goes above and beyond to help customers find the perfect shoes and gear. They have also highlighted the 5-star customer service and the helpfulness of the Fit Experts.