Customers can expect very friendly and professional staff who are efficient and clear in their communication. The staff is helpful, respectful, and shows concern for the customers' problems.

The medical professionals, including a Physiatrist, were amazing, personable, and took the time to review MRI results, spinal injuries, and pain relief modalities. The team effort was perfect, and customers felt relaxed and well taken care of.

The wait time may be a little long due to the business being busy, but the staff does their best to see everyone in a timely manner. Some customers were able to get in and out within 30 minutes, while others had to wait for almost 3 hours, but still felt the staff did a great job.

Overall, customers were pleased with the professionalism, pleasant demeanor, and kindness of the staff. The staff was able to answer all questions, provide prompt forms for completion, and show concern for the customers' problems. The appointment was relaxing, efficient, and the team effort was commendable.