Customers described the rental process as quick, easy, and efficient. They were able to complete their transactions without going to the counter or being a special member, just by using their confirmation code.

Customers praised the customer service at the Denver location, mentioning staff members like Don-niece, Justin, and Jake who provided exceptional care and were friendly and efficient. The staff at the location were described as great and helpful.

Customers mentioned that picking up the rental vehicle was a breeze, with the option to walk up, pick a car, and go without waiting in line. The return process was also described as smooth and easy, with staff members handling details like luggage and water bottles left in the car.

Customers expressed their satisfaction with the service and mentioned that they would recommend using this car rental service again. They highlighted the quick and seamless experience, helpful staff, and overall great experience from beginning to end.